Subject: Re: Late Shipping C&C ///// 9765893283
From: Inayat Ali <[email-masked]>
To: LS ECOM <[email-masked]>
Cc: mahesh kumar <[email-masked]>, Akula Murali <[email-masked]>, saravanan sathappan <[email-masked]>, mike bermingham <[email-masked]>, Mohamed Yasser <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 16 Jan 2020 01:33:14 -0700 (MST)

Thanks team for the update. 

Regards 
Inayat Ali 

From: "LS ECOM" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "mahesh kumar" <[email-masked]>, "Akula Murali" <[email-masked]>, "saravanan sathappan" <[email-masked]>, "mike bermingham" <[email-masked]>, "Mohamed Yasser" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 16 January, 2020 11:01:53 
Subject: RE: Late Shipping C&C ///// 9765893283 

Dear Inayat Ali , 

FYI , This order has been cancelled . 

Thanks & Regards 

Akash sivadasan 
E-Commerce Depart 
Lifestyle UAE- Landmark Group 
P.O. Box 32245 , Jabel Industrial Area 1 , UAE , Dubai 
Mob :- +971 567937959 

From: Inayat Ali [mailto:[email-masked]] 
Sent: Wednesday, January 15, 2020 5:14 PM 
To: Lifestyle Ecom <[email-masked]>; Mahesh Kumar Kanakam <[email-masked]>; Akuula Muraali <[email-masked]>; Saravanan Satapan <[email-masked]>; Mike Bermingham <[email-masked]>; Mohammed Yasser <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Shipping C&C ///// 9765893283 

External email sender, please take precaution. 

Hi Team 

The order was placed on 31 Dec and the items are still not available for pick up. 

Order id: 9765893283 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 

Inayat Ali 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 15 January, 2020 09:40:04 
Subject: Late Shipping C&C ///// 9765893283 

Hi Team, 

Ticket number: 401081 

Problem Statement: Late Shipping C&C 

Order Date : Dec 31, 2019 

Order ID: 9765893283 

Stores code: Lifestyle21007 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 31 Dec and till now she has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. 

Already escalated to concern team but no response. 

Customer is chasing us for her order so we request you to expedite the shipping. 

Thank you for your help! 

Regards, 

Shivani 

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