Subject: COD Issue - 6460339886
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Wed, 15 Jan 2020 18:41:23 -0700 (MST)

Hi Team, 

With reference to the order number: 6460339886 

This order is COD but customer received it as a prepaid order. Customer didn't pay anything for this order. Customer has shared the shipping label for the same showing the COD value as 0. 

Kindly advise how should we proceed with this. Thank you for your help! 

Regards, 
Apoorv