Subject: RE: Return not processed - 9765325448
From: Deepak Damodaran <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Con Loc <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>
Date: Wed, 15 Jan 2020 20:26:18 +0000

Hi Indunil,

As per the Tracking ID we have received the shipment on Date 02-Jan-2020 . Same we have updated in the pending list . Please process and update.

Thanks & Regards,

Deepak Damodaran
Mob- No +971524307577
Tel No: 048164037

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, January 14, 2020 6:19 AM
To: Deepak Damodaran <[email-masked]>; Con Loc <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Shivani Rani <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Inayat Ali <[email-masked]>
Subject: Return not processed - 9765325448

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9765325448
AWB: 45491127146

Please check and advise if we have received the following item under the above mentioned AWB:
161084935 - Polo Neck T-Shirt with Short Sleeves

As per the tracking it shows we have received it at the Wh. If so, please process it under RMA: 42705069

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 13, 2020 11:12:30 AM
Subject: Late refund /// 9765325448

Hi Team,

Ticket number: 397108
Problem Statement: Refund Not Processed
Order Date : Dec 25, 2019
Delivery Date: Dec 28, 2019
Order ID: 9765325448
RMA: 42705069
Return Tracking ID: 45491127146
Assistance Required: Need urgent refund

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team.

As per the tracking details the item has been returned to warehouse on 2 Jan, 2020 but still refund is not processed.

The returned item is #161084935 - Polo Neck T-Shirt with Short Sleeves

Kindly check and  update as customer is waiting for her refund.

Thank you for your help!

Regards,
Shivani

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com