Subject: New Reply Received - Delivery
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jan 2020 15:11:23 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
<br>
The order is RTO, and we will have it delivered at your location ASAP. <br>
<br>
Thanks 
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<br>
<span class="labelnormal"><span class="labelname_sf">Mahmoud AlFaqier</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>15/1/2020 5:28 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#320395] - Delivery<br>
<br>
<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Kindly submit the order the soonest to the warehouse ASAP so the customer can be refunded.<br>
<br>
Regards<br>
Shakeeb</div>
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<blockquote class="freshdesk_quote">On Fri, 3 Jan at 5:23 PM <span class="separator">, Shoemart &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Problem Statement:  Order did not return to warehosue</div>

<div dir="ltr">Order Date : Nov 29, 2019</div>

<div dir="ltr">Order ID: 6454659543</div>

<div dir="ltr">Tracking ID: S000297182892</div>

<div dir="ltr">Assistance Required: Return to the warehouse</div>

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<div dir="ltr">Issue Description: Customer has placed his order on Nov 29, 2019 and you have mention in your previous mail that order is being returned to warehouse.</div>

<div dir="ltr"> </div>

<div dir="ltr">So please return this order to the warehouse as soon as possible so he can received his refund. </div>

<div dir="ltr"> </div>

<div>Your Friends</div>

<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/320395