Subject: Re: Late refund //// 9765835409
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 15 Jan 2020 06:34:36 -0700 (MST)

Hi Team 

Please process the refund for Order (9765835409). As per the tracking id RP0102000763, items were delivered to the warehouse. 

The customer is chasing us on his delayed refund. 

We look forward to hear from you soon. 

Thanks 
Inayat Ali 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 10:33:20 
Subject: Late refund //// 9765835409 

Hi Team, 

Ticket number: 401432 
Problem Statement: Refund Not Processed 
Order Date : Dec 31, 2019 
Order ID: 9765835409 
RMA: 42718007 
Return Tracking ID: RP0102000763 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team. 

As per the tracking details the item has been returned to warehouse on 5 Jan, 2020 but still refund is not processed. 

The returned item is #161725154 - - Textured Sleeveless Top with V-neck 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help! 

Regards, 
Shivani