Subject: Re: Late refund // 9765055028
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 15 Jan 2020 06:01:52 -0700 (MST)

Hi Team 

Please process the refund for Order (9765055028). As per the tracking id: 45491297084, items were delivered to the warehouse. 

The customer is chasing us on his refund. 

We look forward to hear from you soon. 

Thanks 
Inayat Ali 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 09:23:21 
Subject: Late refund //// 9765055028 

Hi Team, 

Ticket number: 395763 
Problem Statement: Refund Not Processed 
Order Date : Dec 22, 2019 
Order ID: 9765055028 
RMA : ​42706093 
Return Tracking ID: 45491297084 
Assistance Required: Need urgent process 

Issue Description: Customer raised a return request for 8 items and the items has been returned to warehouse on 4 Jan, 2020. But the refund is still not processed. 

Already escalated to concern team but no response. 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help. 

Regards, 
Shivani