Subject: RE: C&C Delay - 9765979387
From: Sachin Maheshwari <[email-masked]>
To: Bsu Wml <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Wed, 15 Jan 2020 11:59:01 +0000

@Escalations Dxbteam<mailto:[email-masked]>,

Please check if the order has been cancelled & that's why not visible to warehouse.

Regards
Sachin
04-5175412

From: Bsu Wml <[email-masked]>
Sent: Wednesday, January 15, 2020 9:06 AM
To: Apoorv Joshi <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Re: C&C Delay - 9765979387

Dear Team,

order no is showing invalid please send correct order no.

Thanks
Sanjay
________________________________
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 15 January 2020 06:54
To: Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 9765979387

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9765979387
Store ID: Babyshop - 21190, Ajman Corniche

Order placed on Jan 1, 2020 and there are no consignment details on this order yet. Please advise if this is visible on WMS/OMS, if so, please ship this out on priority and arrange for a pickup.

Case has been escalated multiple times to WH however, receiving no response on the same. Please look into this and help us close this case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 5:55:15 PM
Subject: Late Shipping (9765979387)

Hi Team,

Problem Statement: Late Shipping (Click and collect)

Order Date : 01 Jan 2020.

Order ID: 9765979387

Store id: Babyshop 21190

Tracking ID: Consignment not ready yet.

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 01 Jan 2020 and till now he/she has not received the order. As per the hybris the consignment is not ready yet.

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2016. Escalated twice to warehouse but no response.

Regards,
Abhishek Borgaonkar.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com