Subject: FW: C&C Delay -6457361694
From: Malik Ismail <[email-masked]>
To: Mohammed Idrees <[email-masked]>, Manager Sulaimaniya <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Anwar Abdullah <[email-masked]>
Date: Wed, 15 Jan 2020 08:50:37 +0000

Hi @Mohammed Idrees<mailto:[email-masked]>,

Please assist.

Regards,
Malik Ismail
From: Manager Sulaimaniya <[email-masked]>
Sent: Wednesday, January 15, 2020 12:15 PM
To: Malik Ismail <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Anwar Abdullah <[email-masked]>
Subject: FW: C&C Delay -6457361694

Dear Team,
Please find attached screen short of the error shown on pos during the refund for the order 6457361694.

Please provide the refund from the back end if possible.

Regards,
Ashok Yadav

(Single Store Leadership) Centrepoint Sulaimaniya
Mobile: +966 554985996
EXTN: 6468
Email: [email-masked]<mailto:[email-masked]>

 [1480012733149_PastedImage]

From: Manager Sulaimaniya
Sent: Wednesday, January 15, 2020 10:02 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay -6457361694

Dear Team,

Today we will initiate the refund for the customer as per the trail mail request.

Regards,
Ashok Yadav

(Single Store Leadership) Centrepoint Sulaimaniya
Mobile: +966 554985996
EXTN: 6468
Email: [email-masked]<mailto:[email-masked]>

 [1480012733149_PastedImage]

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Wednesday, January 15, 2020 3:37 AM
To: Manager Sulaimaniya <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay -6457361694

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6457361694
Store ID: Centrepoint - 21193, CP Sulaimania - Ryd

Order placed on Dec 19, 2019 and it is only partially delivered to the store. Customer placed an order for a total of 8 items out of which 1 has been picked up from store, 7 are still showing ready to ship. We have emailed WH and store regarding the same to confirm whether this has left the WH or if it is already at the store multiple times however, no response on the same.

Kindly look into this and help us close this case on priority. Customer is chasing for his order.

Thank you for your help!

Regards,
Apoorv
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