Subject: RE: Product Inquiry
From: Kotian Ravindra <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Aldrin Patron <[email-masked]>, Adisha Dua <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, samreen shaikh <[email-masked]>
Date: Wed, 15 Jan 2020 05:34:49 +0000

Dear Apoorv,

Good Day,

Please find below Joie Brand Playard Excursion Change & Bounce Travel Cot full features and the available color detail as below mentioned.

This Travel cot got one baby changing station and the other as a snoozing seat on work on the cot and converts to portable bouncing seat on the floor.

Available in two colors.

Link for the product video:
https://www.youtube.com/watch?v=6DyarJZQ6HM&feature=share

Sub Class
Style
Itm Cd
Itm Dsc
Brand
R.P
Image 1
Image 2
Travel Cot
P1402CAAAW000
159154874
PLAYARD EXCURSION CHANGE & BOUNCE ABSTRACT ARROWS
Joie
899
Travel Cot
P1402CAITR000
160226638
PLAYARD EXCURSION CHANGE&BOUNCE IN THE RAIN
Joie
899

Product Features:  features

  *   Ultra-secure frame with modern exposed tubing
  *   Full-size bassinet included for naptime options
  *   Bassinet clips quickly snap on and off
  *   2 integrated wheels to easily move from room to room
  *   Mesh lined for ventilation on all four sides
  *   Elevated, draught resistant base
  *   Simple, push button fold to pack up in a snap
  *   Compact folded package for simple storage in even the smallest spaces
  *   Carry bag included for travel
  *   Changing unit easily clicks on and off using Joie's SecureClick™ system
  *   Portable changing unit can be used on or off cot
  *   Wipeable fabrics on changer for easy cleanup
  *   Sound and light attachment has 2 speed soothing vibration that pairs with 5 classical lullabies and 5 nature sounds to calm little ones
  *   Nightlight with 3 brightness settings
  *   Snoozing seat works on the cot and converts to portable bouncing seat when used on the floor
  *   Features soft, cozy fabrics for newborn
  *   Includes an infant pillow and lower harness cover
  *   Cocoon shaped, cradling seat for the coziest naptimes
  *   Fabric covered toy bar includes 2 soft, plush toys for playtime entertainment
  *   SoftTouch, 5-point harness with lower buckle cover

Thanks & Regards,
Ravi Kotian

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 15, 2020 7:09 AM
To: Aldrin Patron <[email-masked]>; Kotian Ravindra <[email-masked]>; Adisha Dua <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>
Subject: Product Inquiry

External email sender, please take precaution.
Hi Team,

Kindly assist on the below case and share the information that customer is asking.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 6:19:30 PM
Subject: Product information

Hi Team,

Customer is complaining that the Online The item--159154874 Joie Printed Travel Cot with Wheels in picture its shown with the detachable bouncer and baby swing with the cot but in description its not mentioned. Please confirm whether this both detachable swing and bouncer will come with the Baby cot or not. Also if the product is available any different colour or not.

Product link: https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Activity-%26-Gear/Travel-Cots/BABYSHOP-Joie-Printed-Travel-Cot-with-Wheels/p/159154874

Escalated to product information team but no response.

​Request you to look into this and advise.

​Regards,
Abhishek Borgaonkar

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