Subject: Late refund //// 9765835409
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 14 Jan 2020 22:03:20 -0700 (MST)

Hi Team, 

Ticket number: 401432 
Problem Statement: Refund Not Processed 
Order Date : Dec 31, 2019 
Order ID: 9765835409 
RMA: 42718007 
Return Tracking ID: RP0102000763 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team. 

As per the tracking details the item has been returned to warehouse on 5 Jan, 2020 but still refund is not processed. 

The returned item is #161725154 - - Textured Sleeveless Top with V-neck 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help! 

Regards, 
Shivani