Subject: Late Shipping C&C ///// 9765893283
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 14 Jan 2020 21:10:04 -0700 (MST)

Hi Team, 

Ticket number: 401081 
Problem Statement: Late Shipping C&C 
Order Date : Dec 31, 2019 
Order ID: 9765893283 
Stores code: Lifestyle21007 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 31 Dec and till now she has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. 

Already escalated to concern team but no response. 

Customer is chasing us for her order so we request you to expedite the shipping. 

Thank you for your help! 

Regards, 
Shivani