Subject: Missing Item WWD - 6456720238
From: Bsj Nf <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, IranBudhathoki <[email-masked]>, Navaz Nt <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Inayat Ali <[email-masked]>, Moosa Yusuf <[email-masked]>, Umapathi Venkatachalam <[email-masked]>
Date: Wed, 15 Jan 2020 04:00:29 +0000

Hi
Mr. Apoorv
Please check the below order screen shot status not found in GDMS for kind your information.

REGARDS
HARUN
BABYSHOP GDMS OPRATION
JEDDAH-2113
From: Apoorv Joshi
Sent: Tuesday, January 14, 2020 9:50 PM
To: Escalations Dxbteam <[email-masked]>; IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>; Navaz Nt <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Inayat Ali <[email-masked]>
Subject: Re: Missing Item WWD - 6456720238

External email sender, please take precaution.
Hi Team,

Kindly update us on the below case.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "IranBudhathoki" <[email-masked]<mailto:[email-masked]>>, "bsj nf" <[email-masked]<mailto:[email-masked]>>, "navaz nt" <[email-masked]<mailto:[email-masked]>>
Cc: "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 13, 2020 7:43:53 AM
Subject: Missing Item WWD - 6456720238

Hi Team,

With reference to the order number: 6456720238
Item: 161092065 - - Juniors Mojo Printed Foldable Baby Buggy
AWB: 45056837674

Customer placed this order on Dec 13, 2019 and the above item is showing delivered via Aramex on Dec 15, 2019. However, customer is reporting she has not received this item. Kindly advise if this was shipped out from the WH and if so, how many packaged were handed over to Aramex under the above mentioned AWB.

Value of the missing item is SAR 185 and the item is WWD sent via Aramex. Kindly look into this and advise further. Please help us close this case on priority.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 6:07:15 PM
Subject: Missing items (6456720238)

Hi Team,

Problem Statement: Missing item

Order Date : Dec 13, 2019

Delivery Date: Dec 15, 2019

Order ID: 6456720238

Tracking ID: 45056837674

Assistance Required: Need Urgent Assistance

Issue Description: Customer emailed us informing that she placed order for 7 items. However, the item 161092065 - - Juniors Mojo Printed Foldable Baby Buggy)is missing. Kindly look into this and do the needful

Escalated twice to warehouse no response.

Regards,
Abhishek

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