Subject: Late refund //// 9765055028
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 14 Jan 2020 20:53:21 -0700 (MST)

Hi Team, 

Ticket number: 395763 
Problem Statement: Refund Not Processed 
Order Date : Dec 22, 2019 
Order ID: 9765055028 
RMA : ​42706093 
Return Tracking ID: 45491297084 
Assistance Required: Need urgent process 

Issue Description: Customer raised a return request for 8 items and the items has been returned to warehouse on 4 Jan, 2020. But the refund is still not processed. 

Already escalated to concern team but no response. 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help. 

Regards, 
Shivani