Subject: Product Inquiry
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Tue, 14 Jan 2020 20:08:51 -0700 (MST)

Hi Team, 

Kindly assist on the below case and share the information that customer is asking. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 14, 2020 6:19:30 PM 
Subject: Product information 

Hi Team, 

Customer is complaining that the Online The item--159154874 Joie Printed Travel Cot with Wheels in picture its shown with the detachable bouncer and baby swing with the cot but in description its not mentioned. Please confirm whether this both detachable swing and bouncer will come with the Baby cot or not. Also if the product is available any different colour or not. 

Product link: [ https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Activity-%26-Gear/Travel-Cots/BABYSHOP-Joie-Printed-Travel-Cot-with-Wheels/p/159154874 | https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Activity-%26-Gear/Travel-Cots/BABYSHOP-Joie-Printed-Travel-Cot-with-Wheels/p/159154874 ] 

Escalated to product information team but no response. 

​Request you to look into this and advise. 

​Regards, 
Abhishek Borgaonkar