Subject: late refund /// 9766168750
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 14 Jan 2020 20:07:45 -0700 (MST)

Hi Team, 

Ticket number: 386967 
Problem Statement: Refund not processed 
Order Date : Jan 3, 2020 
Delivery Date: Jan 4, 2020 
Order ID: 9766168750 
Return tracking ID: 45491513631 
RMA: 42724051 

Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer he handed over the items to the courier team which was received warehouse on 8 Jan, 2020. However refund still not process for the item. 

The name of the returned item is 161842966 - - Textured A-line Mini Dress with V-neck and Long Sleeves 

Kindly check and update as customer is waiting for the refund. 

Thank you for your help. 

Regards, 
Shivani