Subject: Late Delivery / 6458118561
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 14 Jan 2020 19:38:43 -0700 (MST)

Hi Team, 

With reference to the order number: 
AWB: FC12261000105 

Please advise why this has not been delivered yet. Kindly contact the customer on +966508242338 and arrange a delivery with them within today. Please do let us know if you are unable to contact the customer and we will ask the customer for an alternate number or a suitable time to contact him. Case is pending since long and we are not receiving any replies on the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, January 13, 2020 7:13:16 PM 
Subject: Late Delivery / 6458118561 

Hi Team, 

Customer has placed hi order on Dec 24, 2019 but still he did not received his order. 
We have escalated this case to the courier team many times but they did not take any action on this case. 

Kindly do the needful. 

Order number - 6458118561 
Ticket number - 380068 

Looking forward to hearing from you. 

Regards 
Rehan