Subject: Order Delay - 6456939105
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Tue, 14 Jan 2020 16:53:14 -0700 (MST)

Hi Team, 

AWB: S000355408583 
Order number: 6456939105 

Order placed on Dec 15, 2019 and it has been handed over to Shipa on Dec 16, 2019. We emailed Shipa several times to make sure this is delivered on time however, to date, no action has been taken on this tracking. The escalation to Shipa support Team were made on Jan 3, 4, 6 2020 respectively and every time the response we have received is that a delivery attempt will be made, since then no attempt has been made. Please find attached the tracking status as well as Shipa responses. 

Kindly look into this and help us close this case as there seem to be no action that is being taken from Shipa's end on this case. Thank you for your help! 

Regards, 
Apoorv