Subject: Partial Delivery - 9763062385
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Tue, 14 Jan 2020 13:29:27 -0700 (MST)

Hi Team, 

With reference to the order number: 9763062385 
Ticket ID: 327098 

Customer reported receiving this order partially and same was escalated to WH for confirmation on how many items were shipped. WH confirmed that all items were shipped and were handed over to Shipa in 2 containers. 

As per WH only one package was handed over to customer which was conveyed to Shipa for the same. Priyanka further asked for manifest details to check on this which we have shared multiple times but we are not getting any response from either Shipa support or Priyanka anymore. 

Kindly look into this case and advise further. Thank you for your help! 

Regards, 
Apoorv