Subject: Re: C&C Delay :6455430710
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Max Thumama <[email-masked]>, escalations dxbteam <[email-masked]>, Alghamdi Mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Mon, 13 Jan 2020 13:52:21 -0700 (MST)

Hi Team, 

Store has confirmed the order is not with them. Kindly advise further. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Max Thumama" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Alghamdi Mohammed" <[email-masked]>, "abhilash kuttalam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Mohammed Obiedo" <[email-masked]> 
Sent: Sunday, January 12, 2020 7:54:39 PM 
Subject: RE: C&C Delay :6455430710 

Dear All, 

Pls note that the below order is not available at the store. 

Thanks & Regards. 

Imthikab Othman 

Store Manger 

Max Value Division 

Ext: 6360 

Mobile : +966 543243940 
Email : [ mailto:[email-masked] | [email-masked] ] 

PO Box 91861 | Riyadh 11643 l Saudi Arabia 

Store Code - 60278 

From: Jessie Caparas 
Sent: Sunday, January 12, 2020 1:53 PM 
To: Apoorv Joshi <[email-masked]>; Max Thumama <[email-masked]>; Escalations Dxbteam <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Mohammed Obiedo <[email-masked]> 
Subject: RE: C&C Delay :6455430710 
Importance: High 

[ mailto:[email-masked] | @Alghamdi Mohammed ] [ mailto:[email-masked] | 
@Abhilash Kuttalam ] 

Please help us check if this order has reached the store. 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, January 12, 2020 6:05 AM 
To: Max Thumama < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Inayat Ali < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Obiedo < [ mailto:[email-masked] | [email-masked] ] > 
Subject: C&C Delay :6455430710 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6455430710 

Store ID: Max - 60253 

Order placed on Dec 3, 2019 and the status is still showing ready to ship. Case has been escalated multiple times to store and WH to confirm the status however, have received no response on the same. 

Kindly look into this and advise further. Thank you for your help! 

Regards, 

Apoorv 

From: "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 10, 2020 6:25:24 PM 
Subject: late c&c order :6455430710 

Hi Team 

With reference to order :6455430710 

Ticket :356729 

placed on 03-Dec-2019 but still ready to shipped 

we escalated to the store with no replay , 

Regards, 

Obiedo 

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