Subject: Re: Missing item
From: Ahmad Daher <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 13 Jan 2020 06:38:07 -0700 (MST)

Any update 

From: "Seeta Seeta" <[email-masked]> 
To: "Ahmad Daher" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, January 7, 2020 2:41:35 PM 
Subject: Re: Missing item 

Hi Ahmed, 

The case needs to escalate to shipa team not warehouse 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, January 2, 2020 10:57:05 PM 
Subject: Missing item 

Ticket 335940 

Hi team 

I have escalated to WH but there is no response, kindly check and advise 

Hi Team, 

Problem Statement: (Missing items) 
Order Date : Nov 24,2019 
Order ID: 6453636517 
Tracking ID: S000257258688 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 8 items but as per the customer he/she has only received 7 items, Under the consignment details we can see that all 8 items have been shipped/Delivered from our side. 
Customer history: 1 ITEMS OUT OF 8 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161673621 - - Juniors Century Baby Walker the cost of the item is SAR:155. 

Regards, 
Ahmad