Subject: Re: C&C Delay - 6448290247
From: Manager DanaMall <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Mohammed Obiedo <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 13 Jan 2020 08:31:57 +0000

Hi Imran
Not received yet..

Regards..

Hussain Ali

Mall Manager

Centrepoint Dana Mall.Yanbu.KSA Western part.

Tel: +966 (14)3935472 Ext 7702, Mobile: +966 536415612

Landmark Arabia  | P.O. Box: 23679| Jeddah 21436|Saudi Arabia.

<http://landmarkgroup.com/>

________________________________
From: Mohd Imran <[email-masked]>
Sent: Monday, January 13, 2020 11:24 AM
To: Manager DanaMall <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Mohammed Obiedo <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: C&C Delay - 6448290247

Hi @Manager DanaMall<mailto:[email-masked]>,

Please confirm is order received at your store.

Regards

Imran

From: Apoorv Joshi <[email-masked]>
Sent: Monday, January 13, 2020 6:55 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Mohammed Obiedo <[email-masked]>
Subject: C&C Delay - 6448290247

External email sender, please take precaution.

Hi Team,

With reference to the order number: 6448290247

Store ID: Lifestyle - 21135

Order placed on Oct 16, 2019 however, the status is still ready to ship. The same has been escalated to the WH and C&C spoc for further assistance however, no response on the same. Customer is chasing for the order still. Kindly help us escalate this to the right store.

Please help us close this case. Thank you for your help!

Regards,

Apoorv

________________________________

From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 6:48:24 PM
Subject: late c&c order :6448290247

Hi Team ,

With reference to order number :6448290247

Ticket number :243865

order created on :16-Oct-2019 and still "Ready to shipped"

we escalated to the store asking for updating with no response from their side ,

Regards,

Obiedo

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