Subject: Late refund //// 9764865263
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 12 Jan 2020 22:45:50 -0700 (MST)

Hi Team, 

Ticket number: 397260 
Problem Statement: Refund Not Processed 
Order Date : Dec 20, 2019 
Delivery Date: Dec 23, 2019 
Order ID: 9764865263 
RMA: 42697144 
Return Tracking ID: 45490720004; L23085A 

Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team. 

As per the tracking details the item has been returned to warehouse on 31 Dec, 2019 but still refund is not processed. 

The returned item is #160457425 - - Rimmel London Insta Duo Contour Stick 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help! 

Regards, 
Shivani