Subject: late refund /// 6456666852
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 12 Jan 2020 22:34:48 -0700 (MST)

Hi Team, 

Ticket number: 395655 
Problem Statement: Refund Not Processed 
Order Date : Dec 13, 2019 
Delivery Date: Dec 17, 2019 
Order ID: 6456666852 
RMA: 23093287 
Return Tracking ID: 34165024524764 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team. 

As per the tracking details the item has been returned to warehouse on 22 Dec, 2019 but still refund is not processed. 

The returned item is #161744599 - - Floral Printed Sleeveless Gilet with High Neck 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help! 

Regards, 
Shivani