Subject: Late Collection
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Sun, 12 Jan 2020 19:20:14 -0700 (MST)

Hi Team, 

With reference to the AWB: 45061105541 
Collection Ref: A074F85 

Kindly arrange a collection with the customer on priority. This case is pending since Jan 7, 2020. Customer can be reached on +966504340291. Please make sure this is collected within today on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, January 11, 2020 6:29:19 PM 
Subject: Late Collection) // 6454683337 

Hi Team, 

Problem Statement: (Late Collection) Courier Team 

Order Date : ​Nov 29, 2019 
Order ID: ​6454683337 
Tracking ID: 45061105541 

Collection Reference: A074F85 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 12/4/19 new Tracking id has been generated and till now the item has not been collected from the customr so kindly arrange the collection on priority basis. 

Regards, 
Shafeeque