Subject: Fwd: Order Delay - 9764223860 - NO REPLY YET
From: Nikhil Bishnoi <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 12 Jan 2020 13:34:12 -0700 (MST)

Dear Apoorv, 

No reply yet. Kindly do the follow up again. 

Regards, 
Nikhil. 

From: "Apoorv Joshi" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]>, "k nayan" <[email-masked]>, "con loc" <[email-masked]>, "deepak damodaran" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 9 January, 2020 07:18:14 
Subject: Order Delay - 9764223860 

Hi Team, 

With reference to the order number: 9764223860 
AWB: FP1214000343 

Customer no longer wish to receive this order as it is pending since Dec 13, 2019. Please return this back to WH on priority. 

@John/Deepak - Once received please mark it as NDR and initiate a refund for the same. 

Please look into this on priority and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, January 8, 2020 3:54:55 AM 
Subject: Ticket No 357939 - Delayed delivery 

Dear Apoorv, 

Updated for cancellation on Google Sheet on Jan 07. 

Problem Statement: Late delivery 
Order Date : Dec 13, 2019 
Order ID: 9764223860 
Tracking ID: FP1214000343 
Assistance Required: Need cancellation. 

Issue Description: Customer has placed her order on Dec 13, 2019 and till date the shipment is not delivered to her. She is getting frustrated and asking to cancel the order. Kindly cancel the order. 

Regards, 
Nikhil.