Subject: RE: C&C Delay :6455430710
From: Max Thumama <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Sun, 12 Jan 2020 14:24:39 +0000

Dear All,
                 Pls note that the below order is not available at the store.

Thanks & Regards.

Imthikab Othman
Store Manger
Max Value Division
Ext: 6360
Mobile: +966 543243940
Email: [email-masked]<mailto:[email-masked]>
PO Box 91861 | Riyadh 11643 l Saudi Arabia
Store Code-60278
[1478117357219_PastedImage]

From: Jessie Caparas
Sent: Sunday, January 12, 2020 1:53 PM
To: Apoorv Joshi <[email-masked]>; Max Thumama <[email-masked]>; Escalations Dxbteam <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Mohammed Obiedo <[email-masked]>
Subject: RE: C&C Delay :6455430710
Importance: High

@Alghamdi Mohammed<mailto:[email-masked]> @Abhilash Kuttalam<mailto:[email-masked]>

Please help us check if this order has reached the store.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 12, 2020 6:05 AM
To: Max Thumama <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay :6455430710

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6455430710
Store ID: Max - 60253

Order placed on Dec 3, 2019 and the status is still showing ready to ship. Case has been escalated multiple times to store and WH to confirm the status however, have received no response on the same.

Kindly look into this and advise further. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 10, 2020 6:25:24 PM
Subject: late c&c order :6455430710

Hi Team

With reference to order :6455430710

Ticket :356729

placed on 03-Dec-2019 but still ready to shipped

we escalated to the store with no replay ,

Regards,
Obiedo

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