Subject: Re: C&C Delay - 9764563947
From: Bsu Wml <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Bsu Dxb <[email-masked]>
Date: Sun, 12 Jan 2020 07:02:25 +0000

Dear Team,

we will send the below order tomorrow along with store delivery.
@Bsu Dxb<mailto:[email-masked]> acknowledge the same .

Thanks
Sanjay

________________________________
From: Apoorv Joshi <[email-masked]>
Sent: 12 January 2020 05:51
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Bsu Wml <[email-masked]>; Bsu Dxb <[email-masked]>
Subject: C&C Delay - 9764563947

External email sender, please take precaution.

Hi Team,

With reference to the order number: 9764563947
Store ID: Babyshop - 10004

Order placed on Dec 17, 2019 and the status is still showing submitted to WH. We have escalated multiple times to WH and Store however, no response on the same.

Please look into this and advise. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Nitesh Singh" <[email-masked]>
To: "Inayat Ali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Cc: "Urvika Chaudhary" <[email-masked]>
Sent: Friday, January 10, 2020 5:48:16 PM
Subject: Order delay//9764563947

Hi,

With reference to order number: 9764563947, customer placed order on 17 Dec and till now he has not received the order. As per the hybris the order status is ready to be shipped. Case has been forwarded to Warehouse and store, however there is no update from them.

Order Date : Dec 17, 2019
Order ID: 9764563947
Store code: Babyshop10004
Tracking id: 976456394710010001

Kindly look into the issue and do the needful.

Thanks,
Nitesh

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