Subject: C&C Delay - 6458421345
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: [email-masked], Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Sat, 11 Jan 2020 19:18:42 -0700 (MST)

Hi Team, 

With reference to the order number: 6458421345 
Store ID: Max - 60259, MAX Andalus 

Order placed on Dec 26, 2019 and the status is still showing ready to ship. We have emailed store and WH multiple times regarding the same however, no response received. 

Kindly look into this and advise further. Thank you for your help! 

Regards, 
Apoorv 

From: "Ahmad Daher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, January 10, 2020 8:33:53 PM 
Subject: Not shipped yet 6458421345 

Hi Dear 

Store informed us that the order has not shipped yet, and there is no reply from WH as well 
Kindly check and revert 

Ticket 392834 

Hi Team, 

Problem Statement – Not shipped yet 

​Order Date : Dec 26, 2019 
Order ID: 6458421345 
Store Code: Max60259 
Tracking ID: 645842134523999991 

Assistance Required – ​The shipment has not been shipped yet as store informed us 
Kindly check and revert 

Regards, 
Ahmad