Subject: C&C Delay - 9764563947
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, [email-masked], [email-masked]
Date: Sat, 11 Jan 2020 18:51:40 -0700 (MST)

Hi Team, 

With reference to the order number: 9764563947 
Store ID: Babyshop - 10004 

Order placed on Dec 17, 2019 and the status is still showing submitted to WH. We have escalated multiple times to WH and Store however, no response on the same. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, January 10, 2020 5:48:16 PM 
Subject: Order delay//9764563947 

Hi, 

With reference to order number: 9764563947, customer placed order on 17 Dec and till now he has not received the order. As per the hybris the order status is ready to be shipped. Case has been forwarded to Warehouse and store, however there is no update from them. 

Order Date : Dec 17, 2019 
Order ID: 9764563947 
Store code: Babyshop10004 
Tracking id: 976456394710010001 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh