Subject: late refund /// 9765315490
From: Shivani Rani <[email-masked]>
To: Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 11 Jan 2020 01:15:35 -0700 (MST)

Hi Team, 

Ticket number: 390404 
Problem Statement: Refund Not Processed 
Order Date : Dec 25, 2019 
Delivery Date: Dec 26, 2019 
Order ID: 9765315490 
RMA: 42706056 
Return Tracking ID: RP1229000737 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team. 

As per the tracking details the item has been returned to warehouse on 31 Dec, 2019 but still refund is not processed. 

The returned item is #161529483 - - Floral Printed Midi Skirt with Elasticated Waistband and Button Detail. 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help! 

Regards, 
Shivani