Subject: Ticket Assigned - No one came to pick up the item
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jan 2020 07:06:32 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  No one came to pick up the item 
Could you send some one to pick up the item I have to return 
It’s been a week I placed return request .

Sent from my iPhone

> On 23 Dec 2019, at 6:30 PM, Splash Fashions <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Offers Clearance
> Thank you for submitting your return request
> Hi Shoobee Ahmed, you’re almost there! You can finish returning this product in a few easy steps:
> 	
> 1. Confirm your pick-up
> Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.
> 	
> 2. Box up your return
> Wrap and seal your product in its original packaging, and ensure that all tags are intact.
> 	
> 3. Hand over your return
> Hand over the package to our courier partner and they will give you an acknowledgement receipt.
> 	
> 4. Receive your refund
> Your product will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
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> Reach out in 140 characters! We are @SplashFashions.
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> Call us on 800-SPLASH (800-775274). 
> 7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/373589