Subject: Late refund /// 6455284332
From: Shivani Rani <[email-masked]>
To: Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 10 Jan 2020 23:44:45 -0700 (MST)

Hi Team, 

Ticket number: 360023 
Problem Statement: Refund Not Processed 
Order Date : ​Dec 2, 2019 
Order ID: ​6455284332 
RMA : 23095594 
Return Tracking ID: ​45057843320 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for ​1 item which was returned to warehouse on 26 Dec, 2019 but still refund is not processed. 
​ 
The name of the item is #​161667371 - - Wax Lyrical Votives Day at The Spa Candle - 15x4.5x4.8 cms 

We have already escalated this case to concern team but did not get any response. 
​ 
Kindly check and update as customer is waiting for the refund. 

Thank you for your help! 

Regards, 
Shivani