Subject: late shipping /// 9766169213
From: Shivani Rani <[email-masked]>
To: Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 10 Jan 2020 21:00:53 -0700 (MST)

Hi Team, 

Ticket number: 393581 
Problem Statement: Late Shipping 
Order Date : ​Jan 3, 2020 
Order ID: ​9766169213 
Tracking Id: 976616921310030001 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on 3 Jan and till now he has not received the order. As per the hybris the order status is READY_TO_SHIPPED. 

Web have escalated this case on 8 Jan, 2020 to concern team but did not get any response.. 

Kindly check and update as customer is waiting for her order. 

Thank you for your help! 

Regards, 
Shivani