Subject: Re: Late shipping ( Click and collect)//6452777058
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 10 Jan 2020 05:31:46 -0700 (MST)

Hi Team 

Please assist on the below case: 

The customer placed the order on 21 Nov'19 and still not available for pick up at the store. Please expedite and assist as the customer has been been waiting patiently. 

Order Date : 21 Nov 2019 
Order ID: 6452777058 
Store id: Max 60099 
Tracking id: 645277705823999991 

Thanks 
Inayat Ali 

From: "Abhishek Sisodia" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 10 January, 2020 11:28:41 
Subject: Late shipping ( Click and collect) 

Hi Team, 

Please look into this issue as this has been on hold on too late. Escalated multiple times. 

Issue URL: [ https://landmarkgroupservice.freshdesk.com/a/tickets/288992 | https://landmarkgroupservice.freshdesk.com/a/tickets/288992 ] 

Problem Statement: Late shipping ( Click and collect) 

Order Date : 21 Nov 2019 
Order ID: 6452777058 
Store id: Max 60099 

Tracking id: 645277705823999991 

Assistance Required: Need urgent shipping. 

Issue Description: Customer placed order on 21 Nov and till now he has not received the order. As per the hybris the order status is ready to be shipped. Customer is chasing us for his order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Abhishek Sisodia