Subject: KNET refund /// 8366552604
From: Shivani Rani <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 10 Jan 2020 03:31:11 -0700 (MST)

Hi Team, 

Ticket number: 396246 
Problem Statement: Refund not processed 
Order Date : Jan 6, 2020 
Order ID: 8366552604 
Assistance Required: Need urgent refund 

Issue Description: Customer place an order which was on-validation cancelled and she paid through KNET. In payment transaction it is showing capture accepted. ​ 
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Customer needs her refund on priority. 
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Kindly check and update. 
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Thank you for your help! 

Regards, 
Shivani