Subject: Re: Store complaint
From: Abhilash Kuttalam <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Rushdee <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 10 Jan 2020 10:28:31 +0000

Dear team,

Please coordinate with with @Mohd Rushdee<mailto:[email-masked]> as I’m on vacation.

Regards,
Abhi

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________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 9, 2020 1:01:35 AM
To: Abhilash Kuttalam <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Store complaint

External email sender, please take precaution.

Hi Team,

Kindly update on the below store complaint. We are not receiving any response on the same.

Please help us close this case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]>
To: "abhilash kuttalam" <[email-masked]>, "Alghamdi Mohammed" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Wednesday, January 1, 2020 12:47:23 AM
Subject: Store complaint

Dear Team,

Store name: Jeddah - Balad Max.KSA
Store Code: MAX - 60155

Customer purchased a Jeans from the MAX Balad store on Dec 7, 2019. He is reporting that the Jeans he purchased had a Tag showing SAR 20 and then later when at the cash counter it was scanned it was showing SAR 30. After that the cashier removed the tag from the jeans and put the correct tag which was for SAR 40. Due to this there was a price confusion, customer is saying that at the stores we have a policy that customer will only pay what is showing on the tag.

​If possible please arrange a call for the customer on the below details and have this resolved. Thank you for your help!

Customer's Name: Sayyed Suhail Ali
Customer's Contact Number: 504615743

Please help us close this case on priority.

Regards,
Apoorv

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