Subject: Order delay - 6451904965
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Thu, 9 Jan 2020 18:35:48 -0700 (MST)

Hi Team, 

With reference to the order number: 6451904965 

Order placed on Nov 17, 2019 and there are no consignment details still. We have escalated to WH multiple times to confirm if this will ship out or no however, no response on the same. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, January 9, 2020 1:41:40 PM 
Subject: Order delay 

Hi, 

With reference to order number: 6451904965 and ticket number: 283567, customer placed order on 17 Nov 2019 and till now he has not received the order. As per the hybris the consignment is not ready yet. Customer is chasing their order for a long time. 

Order Date : 17 Nov 2019 
Tracking ID: N/A 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh