Subject: RE: Return Issue
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 9 Jan 2020 13:02:27 +0000

Hi Apoorv,

Only 1 item was received.

If the item value of the other one is less than SAR 100, go ahead raise to JIRA to process refund.

If not, get approval from the concept head first.

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 8, 2020 9:52 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Suvadeep Saha <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Return Issue

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6454330755
AWB: 3412124592044

Customer returned the following items under the above mentioned AWB:
1. 161829247 - Textured Sweater with Long Sleeves and Zip Closure
2. 161848575 - Textured Sweater with Round Neck and Long Sleeves

Kindly confirm if we received both items, as we can check refund for 161848575 has already been processed. If we have received the remaining item as well please process refund for that under RMA: 23034528 on priority. Case is pending since almost a month and we are receiving no replies.

Thank you for your help!

Regards,
Apoorv
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com