Subject: RE: Order Delay - 6450590083
From: Sagaya Suresh Kumar <[email-masked]>
To: Vinod Sharma <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Bratindra Mukherjee <[email-masked]>, Navaz Nt <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail
Date: Thu, 9 Jan 2020 10:27:33 +0000

Dear

I too tried to get this batch id but no option to get it !!

Please check and update!

Regards
Sagaya Suresh
+966 565165997
From: Vinod Sharma <[email-masked]>
Sent: Thursday, January 09, 2020 12:53 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Bratindra Mukherjee <[email-masked]>; Navaz Nt <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; SagarNepal <[email-masked]>; Venugopalam Rama <[email-masked]>; Md Abu Talla <[email-masked]>; Kanteeban Singaravelu <[email-masked]>
Subject: RE: Order Delay - 6450590083

Hi ,

Can you please provide Batch ID, as we are unable to track this order in system.

Regards,
Vinod
+966 -564851785
IP-2056

From: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 09, 2020 12:32 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6450590083

Dear Team – This order placed on 9th Nov, but until now order item not received and processed from Conloc end.

Kindly let us know whether it going to dispatch or not. Revert on urgent!!

Regards
Sagaya Suresh
+966 565165997
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 09, 2020 3:32 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Order Delay - 6450590083

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6450590083

Order placed on Nov 9, 2019 and the status is still submitted to WH. Please advise if this is visible in WMS/OMS. If so, please ship this out on priority. Customer is still chasing for the order. We have received no response on this since Nov 13, 2019.

Please look into this on priority and help us close this case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 11:49:28 AM
Subject: Late Shipping

Hi Team,

Problem Statement: Late Shipping
Order Date : 09-Nov-2019
Order ID: 6450590083
Tracking ID: N/A
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 09-Nov-2019 and till now she has not received the order. As per the hybris the order status is rSUBMITTED_TO_WAREHOUSE.
​Kindly check and do the needful.

Last escalated on 30/12/2019

Regards,
Shafeeque

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