Subject: FW: Point Of Contact
From: Jessie Caparas <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 9 Jan 2020 07:36:14 +0000

FYI on the below email for Babyshop store concerns (only stand alone Babyshop stores and not Centrepoint)

From: Sachin Maheshwari <[email-masked]>
Sent: Wednesday, January 8, 2020 2:10 PM
To: Jessie Caparas <[email-masked]>; Dina Samara <[email-masked]>
Cc: Mohammad Tarabishi <[email-masked]>; Rawan Barghouth <[email-masked]>
Subject: RE: Point Of Contact

Hi @Jessie Caparas<mailto:[email-masked]>,

For UAE Babyshop stores, attached are email id’s and an email can be sent to them directly, while marking cc to respective area manager & Aravinth Muthukumar ([email-masked]<mailto:[email-masked]>).

Note – All other stores are CP type, so escalation would be sent to CP POC.

Regards
Sachin
04-5175412

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 1:01 PM
To: Dina Samara <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Tarabishi <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Subject: RE: Point Of Contact
Importance: High

Hi @Sachin Maheshwari<mailto:[email-masked]>

Please advise if you can provide a POC for C&C orders in Babyshop stores here in the UAE?

From: Dina Samara <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 11:39 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Tarabishi <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Subject: Point Of Contact

External email sender, please take precaution.
Hi Jessie,

Kindly confirm to which side the agents should escalate if they want to check if the order is ready at the store as there is no point of contact as per the Master Escalation Sheet for Babyshop and Max

Best Regards,

Dina Samara
Contact Center Advisor
T: +9626199057
F: +962 6 500 1334
M: +962790835110
E : [email-masked]<mailto:[email-masked]>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com