Subject: Order Delay - 6451252442
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 8 Jan 2020 19:11:03 -0700 (MST)

Hi Team, 

With reference to the order number: 6451252442 

Order placed on Nov 13, 2019 and the status is still showing submitted to WH with no consignment details. This has been escalated to WH multiple times and we are receiving no response on the same. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 1:22:01 PM 
Subject: Late shipping 

Hi Team, 

Problem Statement: Late shipping 

Order Date : Nov 13, 2019 
order ID: 6451252442 
Not delivered Item ID: 161685789 
Assistance Required: Urgent delivery 

Assistance required: The order was placed on Nov 13, 2019 and till now it has not been shipped yet , kindly either ship the order or do the needful . 
The customer is chasing us, Please do the needful. 

Regards 
Shafeeque