Subject: Order Delay - Invalid AWB
From: Apoorv Joshi <[email-masked]>
To: BHRdc Ecomm <[email-masked]>, [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Piyush Mani <[email-masked]>
Date: Wed, 8 Jan 2020 17:43:52 -0700 (MST)

Hi Team, 

With reference to the order number: 7663057189 
AWB: 45439520350 

Order placed on Dec 2, 2019 and the AWB associated with this order is coming up invalid on Aramex. Please check and confirm if this has left the warehouse, if so, please share the AWB under which this has been shipped. Customer is chasing for his order since over a month and we are receiving no response on the same from WH. 

Kindly look into this on priority and help us close this case. Thank you for your help! 

Regards, 
Apoorv 

From: "Piyush Mani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, January 8, 2020 4:21:05 PM 
Subject: Late delivery by Aramex 

Hi Team, 

With reference to case number: 308051 

Problem Statement: Late Delivery 

Order Date : 02 Dec 2019 

Order ID: 7663057189 
Tracking ID: 45439520350 
Assistance Required: Need Urgent Delivery 

This case is forwarded to Aramex team for 5 times from 04 Dec 2019. We receive response on 04 Jan 2020 but yet the order is not delivered by the aramex team. 

Kindly look into the case and do the needful. 

Regards, 
Piyush