Subject: Re: Wrong Delivery Update
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>
Date: Wed, 8 Jan 2020 13:54:28 -0700 (MST)

Hi Team, 

With reference to the order number: 6452223193 
AWB: FP11211000127 
Ticket ID: 269813 

The above tracking is showing this order was delivered on Nov 30, 2019 however, customer has reported that he was in Pakistan so where is the order delivered. We have escalated this multiple times to LMG for POD and delivery confirmation however, no response on the same. 

Kindly look into this and help us close this case. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "ksalmglogistics Rydconloc" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Suvadeep Saha" <[email-masked]> 
Cc: "Ramesh Gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, January 1, 2020 4:32:21 AM 
Subject: Wrong Delivery Update 

Hi Team, 

With reference to the order number: 6452223193 
AWB: FP11211000127 
Ticket ID: 269813 

The above tracking is showing this order was delivered on Nov 30, 2019 however, customer has reported that he was in Pakistan so where is the order delivered. Kindly share the POD for the same along with signature/ID proof. 

Thank you for your help! 

Regards, 
Apoorv