Subject: Return Issue
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 8 Jan 2020 10:51:39 -0700 (MST)

Hi Team, 

With reference to the order number: 6454330755 
AWB: 3412124592044 

Customer returned the following items under the above mentioned AWB: 
1. 161829247 - Textured Sweater with Long Sleeves and Zip Closure 
2. 161848575 - Textured Sweater with Round Neck and Long Sleeves 

Kindly confirm if we received both items, as we can check refund for 161848575 has already been processed. If we have received the remaining item as well please process refund for that under RMA: 23034528 on priority. Case is pending since almost a month and we are receiving no replies. 

Thank you for your help! 

Regards, 
Apoorv