Subject: Re: MISSING ITEM
From: Apoorv Joshi <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 7 Jan 2020 17:26:49 -0700 (MST)

Hi Algaily, 

I am not sure which is the missing item here. If the missing item is still showing not shipped from our end, put it in cancellation sheet. 
https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit?ts=5dc7e83b#gid=1839877354 

Regards, 
Apoorv 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, January 1, 2020 10:38:42 PM 
Subject: MISSING ITEM 

Hi Team, 

With reference to order number 6454173348 and ticket number 301851 the customer reported missing item and as per the consignment details the missing item has not been shipped.The case has been forwarded to JIRA, Warehouse as well as order cancellation updation has been done but till the recent date no action has been done. Please follow up with concerned team so that a cancellation and a refund to be processed urgently. 

Regards, 
Algaily