Subject: RE: Customer wants to cancel the order
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Tue, 7 Jan 2020 07:51:20 +0000

Hi Shakeeb,

Tech will update this shortly.

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, January 6, 2020 9:37 PM
To: Ahamed Wahab <[email-masked]>; Bopaiah Monnappa <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Piyush Mani <[email-masked]>
Subject: Fwd: Customer wants to cancel the order

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Piyush Mani" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 6 January, 2020 16:15:24
Subject: Customer wants to cancel the order

Hi,

with reference to case number: 371198

Order date: 16 Dec 2019
Order ID : 9764484813
Tracking ID: 201912171895892
Order status: Ready for pickup
Assistance required: Cancel the order

The customer wants to cancel the order and get her refund.

The case is forward to store for 2 time but they are not responding.

Kindly do the needful.

Regards,
Piyush

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