Subject: Re: Order Delay-6451058129
From: Seeta Seeta <[email-masked]>
To: EcomRDC babyshop5 <[email-masked]>
Cc: Mohd Imran <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>, Sujeewa Hurbert <[email-masked]>, Mohammed Shoukath <[email-masked]>
Date: Tue, 7 Jan 2020 00:48:43 -0700 (MST)

Hi Team, 

Thank you for your response. However, the missing item is 161717006 - - Juniors Challenger Car Seat. 

So we request you check on priority basis as the case is pending since 12 Nov. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "EcomRDC babyshop5" <[email-masked]> 
To: "Mohd Imran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sachin Maheshwari" <[email-masked]>, "Sujeewa Hurbert" <[email-masked]>, "Mohammed Shoukath" <[email-masked]> 
Sent: Tuesday, January 7, 2020 1:01:58 PM 
Subject: RE: Order Delay-6451058129 

Dear Imran, 

The subject delivery done on 18.11.2019. 

Thanks & regards, 

Akram Shaik 

Babyshop Nursery Warehouse GDMS operations 

Ext : 3635 , Mobile : +966 530548756 

Email : [email-masked] 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

From: Mohd Imran 
Sent: Tuesday, January 07, 2020 9:56 AM 
To: Sujeewa Hurbert; EcomRDC babyshop5 
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Shakeeb Arsalan; Nikhil Bishnoi; Apoorv Joshi; Escalations Dxbteam; Sachin Maheshwari 
Subject: RE: Order Delay 

Hi [ mailto:[email-masked] | 
@Sujeewa Hurbert ] [ mailto:[email-masked] | @EcomRDC babyshop5 ] , 

Kindly share the update on the item 160722767 - - Juniors Reed Printed Changing Table, as it is not shipped yet. 

Please get this shipped or process cancellation. 

Regards 

Imran 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 7, 2020 4:40 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Order Delay 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6451058129 

Ticket ID: 333195 

Customer placed an for car seat on Nov 12, 2019 for 2 items and there are no consignment details still for the car seat. We have emailed WH several times to confirm if this will ship or not however, received no response on the same. Customer asked to cancel this order and since it was not available for cancellation the same was updated on cancellation sheet on Jan 3, 2020 and no update on the same either. 

Kindly advise further action so we can close this case. Thank you for your help! 

Regards, 

Apoorv 
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