Subject: Update Number - Order Delay
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>, [email-masked], [email-masked]
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 6 Jan 2020 18:08:41 -0700 (MST)

Hi Team, 

With reference to Order ID: 6458192716, 6458330137 
Tracking ID: FP12261000278, FP12271000169 

Kindly update customer's contact number to 0597505869 and arrange a delivery for the customer on priority. The orders are pending since over a month. 

Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Monday, January 6, 2020 9:39:31 PM 
Subject: Update an alternate number 

Hi Team 

Problem Statement: Wrong contact number mentioned 

Order Date : 25-Dec-2019 

Order ID: 6458192716, 6458330137 
Tracking ID: FP12261000278, FP12271000169 
Assistance Required: Need Urgent Delivery according undated contact number 0597505869 

Issue Description: The order was shipped from our side on 25-Dec-2019 but till now the order has not delivered to the customer due to wrong contact number, now the customer provided correct number 0597505869 
we escalated to the relevant team but no need full reply we get, 

Regards, 
Syed Ataullah