Subject: Order Delay
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Mon, 6 Jan 2020 17:46:14 -0700 (MST)

Hi Team, 

With reference to the order number: 6453745061 
Ticket ID: 371989 
AWB: S000271060950 

Order placed on Nov 25, 2019 and the status is still shipped. Shipa has confirmed not receiving this order and we have escalated as per the matrix to the WH several times however, we are not getting any response. 

Kindly look into this and advise. The case is pending since over a month. 

Thank you for your help! 

Regards, 
Apoorv