Subject: Ticket Assigned - Regarding return
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jan 2020 15:05:54 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Regarding return Hi

I had requested for a return 1 week back. I have still not received a
call back.

Kindly do it as soon as possible.

Regards
Aarthi

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/372656